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Frequently Asked Questions


If you have a question that is not answered below, please contact us.

GatorFlex is UF’s flexible online pathway to earn UF credit through courses that meet the same academic standards and faculty oversight as any UF class. Rolling enrollment and a 6–16‑week completion window make it ideal for non‑degree students completing general‑education requirements and working adults building in‑demand skills at their own pace.

Follow the steps below to register for GatorFlex Courses

  1. Visit the GatorFlex registration portal to begin the registration process: https://flexreg.dce.ufl.edu/.
  2. If you are a new student, click the Sign Up button to create an account. Returning students should select Log In.
  3. Browse the available courses, then select the course you wish to enroll in.
  4. On the course page, click Add Class to add the course to your Enrollment Form.
  5. Complete the Student Consent Form.
  6. Complete and submit the Enrollment Form. If you are claiming Florida residency for tuition purposes, upload the required documentation:
    • Two proofs of Florida residency
    • Florida Residency Declaration Form
  7. Once your Enrollment Form is submitted, the GatorFlex team will review your enrollment request. If approved, you will receive a confirmation email (within 24 hours) with instructions for accessing your course. Please note that the 16-week completion window begins on the day the enrollment is approved.

Students may not take more than 2 GatorFlex courses in per 16-week window.

Our office will process your registration, and you will receive an email within 24 hours with your log-in information. Please be sure to check both your UF and personal email accounts for communication from our office. To access your course, click on the following link: elearning.ufl.edu. On the right side of the page, click the orange button labeled “e-Learning” and enter your GatorLink username and password, not your email. Your courses should then be displayed on your dashboard. If you need help logging in, contact the UF IT Help Desk by calling 352-392-4357. 

The Disability Resource Center (DRC) in the Dean of Students Office provides students and faculty with information and support regarding accommodations for students with disabilities. Disability Resource Center staff serve as full-time advocates for students with disabilities, ensuring students have physical and programmatic access to all college programs. Official documentation of a disability is required to determine eligibility for appropriate accommodations. For more information, visit the links below:

Students need to forward copies of any testing accommodations to our office after their enrollment is processed, and they have registered with the DRC.

Tuition payments must be received within 10 days of enrollment, or your course access will be canceled. 

*UF undergraduate degree-seeking students, your payment must be received by the due date noted on your ONE.UF account.  

To make a payment, log into ONE.UF, select “View My Account” under the Campus Finances (Bursar) section, then choose Make a Payment.

The University of Florida is transitioning its outdated ID card system to a modern model.   To support the costs of the transition and to sustain future operations, the Board of Trustees approved a $10 annual fee, in accordance with Florida Statute 1009.24(14)(c) and Board of Governor’s Regulation 7.003. This fee will be assessed as $5 for each fall and spring semester.  

All students enrolled in for-credit courses will pay the $5 fee at the beginning of every fall and spring semester. This fee will be charged to your ONE.UF account.

Students must request S/U option at the time of course registration. Please contact the flexible learning office at learn@dce.ufl.edu for required paperwork.  

We recommend you complete all your coursework for final grading a minimum of one week before the course expiration date. The final course grade is issued by the instructor. A minimum of 6 weeks is required before a final grade can be issued.

If a student fails to complete the course before the course expiration date, a failing grade of “E,” “E0,” or “E1” will be recorded to the UF Registrar. Refer to the course syllabus for specific grading information.

Verify your unofficial transcript to ensure your grade is posted before ordering a transcript. The registrar will collect a fee before sending an official transcript to another institution. Visit ONE.UF to order your UF transcript. 

If the online system cannot be used, contact the UF Registrar for instructions to mail in a request with a check or money order. They can be contacted by phone Monday-Friday, 8 a.m. to 5 p.m. at 352-392-1374. Persons with hearing impairments can call FRS # 800-955-8771 (TDD). 

Course Cancellation

Course cancellations must be completed within 10 days of enrollment. No refunds are granted after 10 days. It is the student’s responsibility to verify that the cancellation has been received by the GatorFlex office within the allotted time.  Course cancellation do not appear on UF transcript. 

How to Cancel a Course

Sign on to ONE.UF, select “Register/View Schedule” in the Courses & Registration section. Then select the course(s) you wish to cancel and submit. 

Course Drops

Course drops must be completed within the enrollment dates listed below. It is the student’s responsibility to verify that all drop requests have been received by the GatorFlex office within the allotted time. The course grade will appear as “W” on a UF transcript.

How to Cancel a Course Within 14 Weeks of Enrollment Date

Sign on to ONE.UF, select “Register/View Schedule” in the Courses & Registration section. Then select the course(s) you wish to drop, include the reason for your request, and submit. *UF Undergraduate Students Only – Once you have dropped a course, you must notify your Academic Advisor that you have submitted a drop request. 

How to Cancel a Course after the Course Expiration Date

University of Florida’s policies and procedures must be followed for withdrawals or drops and retroactive withdrawals or drops. Review the policies on the Petition Information and Instructions website. An approved withdrawal form must be submitted to the Office of the University Registrar, PO Box 114000, 222 Criser Hall, Gainesville, FL 32611-4000 or faxed to 352-846-1126 for review and final approval. Students must also notify the UF Flexible Learning office of this request. For more information on UF Withdrawal Policies, view Academic Regulations here.